Privacy policy
At Australian Fishing Supplies, we are committed to protecting your privacy and ensuring your personal information is handled safely, securely, and in compliance with Australian privacy laws.
1.Information We Collect
When you visit our website or make a purchase, we may collect the following personal information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party payment gateways)
- Purchase history
- IP address and device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We collect and use your information to:
- Process orders and payments
- Deliver products and services
- Communicate with you about your orders, deliveries, or customer service inquiries
- Send marketing communications (only if you opt-in)
- Improve our website, products, and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. Your data may be shared with:
- Payment processors
- Shipping providers
- Customer service tools
- Marketing platforms (if you have opted in)
- IT service providers who assist in website operation and security
- Government agencies if legally required
- All third-party providers are required to protect your information in line with Australian privacy standards.
4. Cookies and Tracking
- We use cookies and similar tracking technologies to:
- Improve website performance and functionality
- Analyse visitor traffic and behaviour
- Personalise your shopping experience
- Deliver targeted marketing (only if you consent)
- You can control cookie settings through your browser.
5. Data Security
We take reasonable steps to protect your information from loss, misuse, unauthorised access, modification, or disclosure. Payment details are processed via secure, PCI-compliant third-party services.
6. Access and Correction
You may request access to the personal information we hold about you, and request corrections if any details are inaccurate, by contacting us at sales@australianfishingsupplies.com.au
7. Opting Out of Marketing
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link or contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
9. Contact Us
If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact us at:
Australian Fishing Supplies
Email: sales@australianfishingsupplies.com.au
Phone: 0467 868 095